This document sets out the Terms and Conditions for membership and participation in the Halal Travel Network (HTN). It should be read alongside the HTN Code of Conduct, Digital Conduct & Data Responsibility Policy, and Privacy Policy.
Welcome to the Halal Travel Network (HTN). These Terms and Conditions (“Terms”) govern your access to and use of our website located at www.halaltravel.network and any services, platforms, events, digital products, or tools offered by us (collectively, the “Services”).
By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please refrain from using the Services.
These Terms apply to all users of the site, including (but not limited to) verified vendors, partners, event participants, training users, and visitors browsing the HTN platform. Specific additional terms may apply to certain services, such as exhibitor agreements, webinar participation, or custom collaborations — these will be clearly communicated at the point of engagement.
HTN reserves the right to update or amend these Terms at any time. Where changes are material, we will make reasonable efforts to notify you. Your continued use of the Services following any updates constitutes your acceptance of the revised Terms.
In these Terms, the following terms have the meanings set out below. These definitions apply whether the terms are used in the singular or plural form.
HTN / Halal Travel Network / “we” / “our” / “us”: Refers to Halal Travel Network, a UK-based B2B platform connecting halal-conscious tourism suppliers with verified travel agents, media, distributors, and partners worldwide. HTN provides training, research, consultancy, event participation, and a global marketplace to support the growth of Muslim-friendly travel.
User: Any person or entity accessing or using the HTN website or Services, whether or not they are a registered member.
Member: Any individual, business, or organisation that has registered for an HTN membership and been approved by our team. Members gain access to benefits based on their membership tier, such as marketplace listings, training, event invitations, marketing support, and advisory tools.
Premium Member: A member subscribed to an enhanced membership tier with added benefits such as higher visibility, strategic support, tailored assessments, or co-branded marketing opportunities. These tiers are defined during the onboarding process or within bespoke agreements.
Marketplace: The section of the HTN website where members can list halal-conscious accommodations, tours, experiences, services, and products for visibility and booking by B2B buyers (such as travel agents, group organisers, and tour operators).
Marketplace Listing: Any product, service, package, or offering uploaded to the HTN Marketplace by a member. Members are responsible for ensuring their listings are accurate, halal-conscious, and updated regularly.
HTN Academy: The training and educational division of HTN. This includes live webinars, on-demand courses, market insights, and resources designed to help members serve Muslim travellers more effectively.
Assessment: An internal review conducted by HTN to evaluate whether a member’s offerings align with market expectations and halal-conscious standards. These may include feedback on presentation, pricing, privacy considerations, or cultural awareness. Certification is not part of this process.
Halal-Conscious: Refers to products, services, and business practices that align with the needs and preferences of Muslim travellers. This may include alcohol-free options, halal food, privacy for prayer or swimming, and general cultural sensitivity — without necessarily requiring formal halal certification.
Event Participation: Engagement in any HTN-organised event, including trade shows, webinars, press trips, roadshows, or networking mixers. Members participating in events agree to follow the relevant event guidelines and participation terms.
Commission / Platform Fee: Where applicable, HTN may retain a percentage of any transaction made through the platform. The rate is specified in the membership agreement and may vary based on tier or service type.
Content Submission: Any content shared by members for use on the HTN platform or marketing campaigns, such as articles, testimonials, images, or offers. By submitting such content, members grant HTN a non-exclusive, royalty-free right to use and display the content while retaining ownership.
Third-Party Services: Any services, tools, or platforms offered by external providers, including payment gateways, training partners, tech services, or featured collaborations. HTN is not liable for the performance or outcome of third-party services, and any disputes must be resolved directly with the provider.
Representation Services: Bespoke agreements where HTN represents a Member in specific markets, events, or campaigns, acting as an extension of their brand.
Talent Management: Services where HTN manages collaborations with influencers, speakers, or creators on behalf of Members.
PR & Marketing Services: Campaigns, press outreach, and promotional activities undertaken by HTN to raise visibility for Members or the Network.
HTN News: Media updates, blogs, and features published by HTN for industry awareness and Member visibility.
By accessing the Halal Travel Network website or using any of our Services, you agree to be bound by these Terms and Conditions. If you do not accept these Terms, you must refrain from using our website, attending our events, or engaging with our platform in any capacity.
These Terms apply to all users of the Services, including Members, Vendors, Partners, Event Participants, and unregistered visitors.
By submitting an application for membership, creating a listing, registering for an event, or engaging with any HTN initiative (whether online or in person), you confirm that:
HTN may update these Terms from time to time. Where material changes are made, we will provide notice via email or through a website notification. Your continued use of the Services after such notice constitutes your acceptance of the revised Terms.
If you are using the Services on behalf of a company, organisation, or other entity, you represent and warrant that you have authority to bind that entity to these Terms.
4.1 Eligibility
Use of HTN’s Services is intended for individuals and businesses operating in the tourism, hospitality, travel trade, or related industries. You must be at least 18 years old and have the legal capacity to enter into agreements to access and use the Services. HTN reserves the right to decline access or membership at our sole discretion.
4.2 Permitted Use
You agree to use the website and Services only for lawful, professional purposes and in a manner that aligns with HTN’s mission and values. This includes:
Further details on permitted usage, branding rights, and digital platform access are outlined in individual membership agreements or event participation documents.
4.3 Prohibited Conduct
You must not use the Services to:
HTN may suspend or terminate access without notice if we determine that a user’s conduct violates these Terms, undermines the platform’s integrity, or causes reputational harm.
Members are expected to engage respectfully on digital platforms, including WhatsApp groups, webinars, and HTN social channels. Harassment, discrimination, or aggressive self-promotion is prohibited.
4.4 Account Access and Responsibility
If you are issued login credentials for your membership dashboard or event access, you are responsible for keeping this information confidential. You must not share your account with others or allow unauthorised access. You agree to notify HTN immediately if you suspect any breach or misuse of your account.
5.1 Membership Tiers
HTN offers several membership tiers designed to support businesses at different stages of readiness and engagement within the halal-conscious travel market. These may include Core Membership, Premium Membership, or bespoke Representation Packages.
Each tier offers different levels of access to services such as:
A full breakdown of current tiers and inclusions is available on request or during onboarding. HTN reserves the right to update tier structures and benefits as part of its service evolution, with reasonable notice provided to active members.
5.2 Application and Approval
All membership applications are subject to review by HTN. We assess alignment with our values, sector relevance, and market readiness. Approval is at HTN’s sole discretion, and we may request additional information to complete the process.
HTN retains the right to decline, suspend, or revoke membership where there is a breach of these Terms or where conduct is deemed inconsistent with the Network’s mission or standards.
5.3 Access to Member-Only Services
Approved Members will receive login credentials and onboarding guidance. Access to member-only areas such as the listing portal, webinars, or download libraries is contingent upon:
Access may be restricted, paused, or revoked for overdue payments, inactivity, or breach of contract.
5.4 Use of HTN Name and Brand
Members may refer to their participation in the Network using phrasing approved by HTN (e.g. “HTN Member” or “Listed on the HTN Marketplace”). Use of the HTN logo, co-branding, or public representation (e.g. “HTN Partner” or “HTN Recommended”) must be agreed in writing and used only in accordance with provided guidelines.
HTN reserves the right to request removal of any branding or claims that misrepresent affiliation or level of involvement.
5.5 Member Responsibilities
By becoming a Member, you agree to:
Failure to uphold these responsibilities may result in suspension or termination of membership, in line with Section 15.
5.6 Equality and Inclusion
HTN is a diverse professional community.
Members must ensure that no staff, clients, or collaborators experience discrimination or harassment on the basis of race, ethnicity, religion, gender, age, disability, nationality, or any other protected characteristic.
Respect for diversity, cultural sensitivity, and equitable opportunity are central to the Network’s values.
5.7 Non-Solicitation and Fair Competition
To preserve trust within the Network:
6.1 Overview
The HTN Marketplace is a business-to-business (B2B) platform that enables approved Members to showcase halal-conscious accommodations, tours, experiences, services, and destination offerings.
It exists to connect Members with global travel agents, media, group organisers, and buyers seeking Muslim-friendly travel products.
HTN primarily operates as a discovery and connection platform. In certain campaigns or agreements, HTN may facilitate booking enquiries or live-availability integrations. Any such arrangements will be covered by separate written terms.
6.2 Listing Responsibilities
When creating or updating a listing, Members must ensure that:
HTN may edit, hide, or remove listings that are inaccurate, misleading, duplicated, or inconsistent with Network standards. Repeat or serious breaches may result in membership suspension.
6.3 Halal-Conscious Positioning
Products listed must demonstrate consideration for Muslim traveller needs, including access to halal or permissible food, privacy and prayer provision, modest service environments, and avoidance of alcohol-centred marketing.
HTN does not require formal certification; however, honesty and clarity in presentation are essential. Misrepresentation of a property or service as halal-compliant may lead to removal from the platform.
6.4 Accuracy and Authenticity of Content
6.5 Intellectual Property and Data Protection
6.6 Enquiries and Transactions
6.7 Platform Integrity
Members must not engage in behaviour that compromises the security, fairness, or professional reputation of the Marketplace, including:
HTN reserves the right to monitor usage and take corrective action where required.
7.1 Overview
The Halal Travel Network (HTN) provides a range of learning, advisory, and insight-based services designed to strengthen Members’ understanding of halal-conscious travel and support their professional growth.
These services include:
Participation in these services forms part of your membership benefits or, where applicable, bespoke partnership agreements.
7.2 Member Engagement and Responsibilities
Members are encouraged to use these resources actively to improve their business performance and cultural competency.
In doing so, Members agree to:
7.3 Use of Materials and Intellectual Property
All HTN training modules, research reports, and advisory resources remain the intellectual property of HTN.
They are provided solely for internal business use within the Member’s own organisation and must not be:
Completion of HTN Academy sessions may result in digital certificates or acknowledgements of participation. These serve as recognition of learning — not formal halal certification.
7.4 Contribution to Research and Case Studies
HTN may invite Members to contribute to research, surveys, or case studies. Participation is voluntary, and contributions will be treated respectfully and in line with the Privacy Policy.
Unless otherwise agreed, any data or quotations used for publication will be anonymised.
By contributing, Members grant HTN permission to use aggregated findings, insights, or anonymised examples in reports, events, or public communications.
7.5 Confidentiality and Data Handling
Members must handle all shared learning materials, research data, and assessment outcomes responsibly.
This includes:
7.6 Advisory and Assessment Limitations
HTN’s assessments, consultations, and advisory services are provided in good faith, based on information supplied by the Member. HTN is not responsible for the commercial outcome of any advice implemented. Members retain full responsibility for all business decisions, marketing, and operational practices arising from HTN’s guidance.
8.1 Overview
HTN organises and co-hosts a range of professional events including trade-show pavilions, B2B roadshows, press and familiarisation trips, networking mixers, and training sessions. These activities are designed to connect Members with agents, distributors, tourism boards, and media partners, and to advance knowledge within halal-conscious travel.
Participation in events may form part of membership benefits or require separate registration and fees. Each event is subject to its own joining instructions or sponsorship terms, which supplement this Agreement.
8.2 Registration and Confirmation
8.3 Event Guidelines
All participants must uphold the values outlined in the HTN Code of Conduct, ensuring that:
HTN reserves the right to remove or decline future participation for anyone whose conduct breaches these expectations.
8.4 Health, Safety, and Wellbeing
8.5 Event Materials and Confidentiality
8.6 Media and Promotion
HTN may capture photographs, video, or written coverage at events for reporting and marketing purposes. By attending, participants consent to reasonable use of their image and contributions. Anyone wishing not to appear in published media should inform HTN in advance or at the time of registration.
8.7 Cancellations and Substitutions
For paid events, cancellations must be submitted in writing. Refund eligibility and substitution policies will be specified in each event’s joining terms.
HTN cannot reimburse travel, accommodation, or incidental expenses arising from cancellation or rescheduling.
8.8 Liability and Force Majeure
HTN will take all reasonable measures to deliver events as planned but is not liable for losses, delays, or costs caused by factors beyond its control—such as venue closure, adverse weather, government restrictions, or global events.
Participation in HTN events is at the delegate’s own risk. Members are encouraged to obtain suitable travel or event insurance where applicable.
8.9 Reporting and Safeguarding
HTN encourages participants to report any inappropriate behaviour, safety issues, or ethical concerns directly to the event lead or via info@halaltravel.network
Reports will be handled sensitively and in confidence, in line with HTN’s Code of Conduct and disciplinary procedures.
9.1 Fees
HTN membership, events, campaigns, and additional services are subject to fees as outlined in membership agreements, event registration forms, or bespoke contracts. Platform commissions may also apply where transactions are processed through HTN systems.
9.2 Payment Terms
Unless otherwise agreed in writing:
9.3 Refund Policy
Refunds are considered in line with the following principles:
Refunds will be issued to the original payment method within 30 days of approval. Requests outside these parameters will be reviewed on a case-by-case basis. Refund eligibility in cases of termination is addressed under Section 15 (Termination or Suspension).
9.4 Currency
Payments are typically invoiced in GBP (£), unless otherwise specified.
10.1 HTN Materials
All content created, commissioned, or distributed by the Halal Travel Network — including website text, visuals, training materials, reports, event recordings, marketing collateral, and toolkits — remains the intellectual property of HTN.
Members and third parties may access these materials for personal or internal business use only. They must not be:
HTN retains the right to withdraw permission for use at any time and to request removal of unauthorised reproductions.
10.2 Member-Generated Content
Members retain ownership of any content they upload or share through HTN platforms, including listings, imagery, itineraries, case studies, testimonials, and promotional copy.
By submitting such material, Members grant HTN a non-exclusive, royalty-free licence to use, reproduce, display, and distribute that content for the purposes of:
This licence ends automatically upon membership termination, except where material has already been published.
10.3 Accuracy and Integrity of Uploaded Material
All content uploaded by Members must be accurate, lawful, and represent the real product or experience. AI-generated, stock, or illustrative images may only be used where they accurately reflect the location, activity, or facility being promoted. Misrepresentation or deceptive use of imagery or descriptions is prohibited and may lead to removal or suspension. Members are responsible for verifying copyright ownership of all assets they use and for obtaining written permission where required.
10.4 Protection of Other Members’ Work
Each Member’s content, itineraries, images, and documentation are protected by copyright and must not be downloaded, copied, reformatted, or reused without explicit written consent from the owner.
Taking, re-branding, or commercially exploiting another Member’s material — including itineraries, PDFs, or marketing assets — is considered a serious breach of the HTN Code of Conduct and these Terms. HTN may remove infringing material, suspend access to the Marketplace, or terminate membership where necessary.
10.5 Use of HTN Name and Branding
Members may refer to their affiliation using authorised phrases such as “HTN Member” or “Listed on the HTN Marketplace.” Any other use of HTN’s name, logo, or likeness — including “HTN Partner,” “HTN Certified,” or use in paid advertising — requires prior written approval and must follow HTN’s brand guidelines.
HTN reserves the right to request immediate removal of any unauthorised or misleading use of its branding.
10.6 Data and Platform Security
Access credentials to HTN systems are personal and must not be shared with others. Members must not attempt to extract, scrape, or download Marketplace data, contact lists, or analytics without consent. Any suspected data breach, unauthorised access, or misuse must be reported immediately to HTN. HTN reserves the right to audit or restrict access where misuse is suspected.
10.7 Breach and Remedies
In the event of an intellectual-property or data-misuse breach, HTN may:
All actions will follow a fair process consistent with Section 15 (Termination or Suspension).
11.1 Commitment to Responsible Tourism
HTN promotes a model of tourism that is environmentally responsible, socially inclusive, and economically fair. Members are encouraged and expected to adopt these practices by:
Sustainability should be understood as both environmental and social responsibility, including equitable participation of women, youth, and under-represented communities in tourism.
11.2 Ethical and Halal-Conscious Standards
HTN’s approach to halal-conscious tourism is founded on honesty, transparency, and cultural respect rather than certification. Members agree to:
These principles apply across all listings, communications, and partnerships represented under HTN.
11.3 Equality, Diversity & Inclusion
HTN is committed to building an inclusive professional community. Members must:
These expectations apply equally to digital interactions, events, and collaborations undertaken through HTN.
11.4 Adherence to HTN Policies
Members must comply with the following core governance documents, which form part of these Terms:
These documents are accessible via the HTN website and may be updated periodically. It is the Member’s responsibility to remain informed of current versions.
11.5 Accountability and Enforcement
Breaches of this Section or any linked policies may lead to:
Serious cases involving harassment, misrepresentation, or data misuse may also be referred to appropriate authorities. HTN reserves the right to publicly disassociate from any Member whose actions conflict with its values of integrity, respect, and inclusivity.
12.1 Overview
HTN is committed to protecting the privacy and integrity of all data handled through its platforms, including the Marketplace, Academy, events, and communications. By using these Services, Members acknowledge that HTN processes limited business and personal data in accordance with UK data-protection law and the HTN Privacy Policy, which forms part of these Terms.
12.2 HTN as Data Controller
HTN acts as a data controller for information it collects directly — for example, membership details, event registrations, or newsletter subscriptions. This information is used solely for legitimate operational purposes such as account management, event coordination, invoicing, and communication of relevant updates.
HTN never sells or rents personal data to third parties. Where HTN engages external providers (e.g. payment gateways or event platforms), they operate under data-processing agreements consistent with UK GDPR standards.
12.3 Members as Independent Data Controllers
Members act as independent controllers for any data they obtain through HTN — for example, from event delegate lists, Marketplace enquiries, or networking interactions.
Members must:
HTN accepts no liability for misuse of data shared between Members.
12.4 Confidentiality and Shared Information
12.5 Data Security and Reporting
Suspected misuse or breach of data responsibilities may result in suspension under Section 15 (Termination or Suspension) and referral under the Digital Conduct & Data Responsibility Policy..
13.1 Nature of HTN Services
HTN operates a B2B platform and professional network. We are not a certifying authority, specialist booking agent, or guarantor of any Member’s products or services. Inclusion on the Marketplace, participation in events, or reference in HTN materials does not constitute endorsement or certification.
13.2 Third-Party Content and Transactions
Listings, offers, and presentations are created and managed by Members or third parties. HTN does not warrant their accuracy or performance, and any transactions or disputes are strictly between the relevant parties.
Where HTN provides Representation, Talent, or PR & Marketing Services, we will use reasonable care to deliver agreed activities but make no guarantee of specific outcomes such as media coverage, sales, or contracts. Members remain responsible for the accuracy of all materials they supply.
13.3 Limitation of Liability
To the fullest extent permitted by law:
Nothing in these Terms limits liability for death/personal injury caused by negligence, fraud, or any liability that cannot lawfully be excluded.
13.4 Member Indemnity
Members agree to indemnify HTN against any claim, cost, or loss arising from:
HTN will defend Members against valid third-party claims that HTN-created materials (excluding Member content) infringe intellectual-property rights, provided the Member promptly notifies us and cooperates in any defence.
14.1 Commitment to Resolution
HTN is committed to resolving disputes with Members promptly, fairly, and in good faith. Most concerns can be resolved quickly by contacting our team directly.
14.2 Process
Where an issue cannot be resolved informally, the following process applies:
14.3 Legal Rights
This process does not restrict your statutory rights, nor does it prevent either party from seeking urgent legal remedies where appropriate. Concerns relating to member conduct, safeguarding, or breaches of the HTN Code of Conduct may be handled under HTN’s disciplinary process rather than this general dispute procedure.
All disputes and communications under this process will be handled confidentially and with respect for all parties involved.
15.1 Termination by HTN
HTN may suspend or terminate a Member’s access to the Services immediately, with or without notice, if:
Members must disclose any conflict of interest that may influence collaboration, representation, or selection for HTN-led initiatives (e.g. competing with another member’s listing under HTN branding).
15.2 Termination by the Member
Members may terminate their membership by providing written notice to HTN. Refund eligibility will be assessed in line with Section 11 (Pricing and Payments).
15.3 Consequences of Termination
Upon termination:
16.1 Governing Law
These Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.
16.2 Jurisdiction
The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising from these Terms, subject to Section 16 (Dispute Resolution).
If you are based outside the UK, you remain responsible for ensuring that your use of the Services complies with local laws where applicable.
HTN may amend these Terms from time to time to reflect changes in our Services, legal requirements, or business practices. Material changes will be communicated via email to active Members or by prominent notice on the website.
Continued use of the Services after changes are made will constitute acceptance of the updated Terms. Members are encouraged to review these Terms periodically to remain informed of updates.
If you have any questions about these Terms, our Services, or your membership, you can contact us at: Email: info@halaltravel.network | Website: www.halaltravel.network
HTN is based in the United Kingdom. Our correspondence address will be provided upon request for official communications.
We aim to respond to all written enquiries within 10 working days.